Below we describe why we exist, what our goals are, what its like to work for Intrum Justitia, and how we work. We talk about the human aspect, how we help businesses to be more efficient, and more about what we mean when we say we are a catalyst for a sound economy.
Intrum Justitia is a catalyst for a sound economy. We facilitate business and help to create a healthy economy by providing services that make business easy, secure and fair. Our mission in society is to help payments flow as they should. We all know how business works – the principle is simple.
Companies produce goods and services. Consumers and businesses buy them – sometimes on credit. Intrum Justitia exists to manage the payment flow (invoices, credit assessment, debt collection and payment monitoring).
We ensure that the flow of payments in society is efficient. When companies get paid for their products, they become profitable and they can build strong business relationships, grow and employ more staff. People feel good and consume more. In a sound economy, both businesses and consumers feel good.
Our vision is to be a genuinely people-focused company that offers credit management and financial services that add considerable value.
Market leader in every local market
In the credit management sector, understanding the market and its inhabitants is crucial in order to offer effective credit management solutions. Size is therefore one of the keys to our success, because we have assembled an extensive client register with access to business and credit information for many more individuals and businesses than smaller credit management companies have.
With the help of a solid understanding of payment behaviours in every local market, we can help our clients to better understand their customers. In order to reach a market-leading position in all local markets, we are constantly evaluating acquisition opportunities.
Comprehensive credit management services that support our clients’ relationships with their customers
A complete offering of credit management services supports our clients in their relationships with their own customers. Clients can benefit from our knowledge of payment patterns and credit use to strengthen relationships with customers and increase the potential for more sales.
We operate under the same brand in all local markets. Through our local presence we can offer clients and debtors services that are well-suited to the local market’s maturity, regulations and practices. At the same time we offer a European brand with a strong international network.
We have well-developed systems and processes for effective credit management across national borders in Europe. And our global network enables us to offer our clients credit management services in 180 countries including local offices across 20 countries in Europe.
Greater benefits for client through improved processes and methods
We are constantly working on enhancing the quality of the services we deliver to our clients. We streamline credit management processes and aim to use common IT systems to improve productivity. Within the Group, we have a number of forums to enable employees to benefit from competences in the group. These forums are working on improving work methods and services for our clients. Intrum Justitia has also developed analysis methods to optimize debt collection management.
Healthy payment behaviour in society
Intrum Justitia has an important role to play in society because we help companies and consumers to see the link between a healthy attitude to payments and a well-functioning economy.
Few people know that around 25 percent of all bankruptcies in Europe are caused by companies being paid late or not at all. This results in less business activity, fewer jobs and higher prices for consumers.
Our employees are crucial in their role of looking after and delivering high-quality services to businesses and consumers. Personal development, the knowledge that we have an important job to do, and pride in our ability to help promote a better credit and payment environment in society are therefore vital. Through the services Intrum Justitia offers, we are ensuring that there are fewer bankruptcies, greater economic growth and more job opportunities.