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Our role in society

 

At Intrum Justitia we understand  that it pays to have a long-term perspective and to assume our social responsibility. For us, corporate social responsibility (CSR) is not an empty phrase – we really believe in it.

A sound economy

Our ambition of being a “catalyst for a sound economy” means exactly that – we are assuming our responsibility in society by helping businesses and consumers to enter into sound and secure business transactions. Our aim is to initiate the right activity at the right time in the credit granting, invoicing and claim management processes.

We help our clients provide good credit options with a reasonable level of risk for both the client’s themselves and the credit recipient. We also offer various methods for managing invoices, payments and claims – all based on the customer’s payment capabilities so that we can support both parties in making a good deal.


CSR - finance education for young peopleWe find solutions

Our position on social responsibility enables us to reduce the risk that a credit recipient, i.e. a consumer or company, will consume more than they can pay for. If things go wrong anyway, we provide them with support to get out of a bad situation. We are not in the business of looking for problems – we want to find solutions. We treat debtors with the respect they deserve and as members of a valuable target group.

Our unique combination of consumer and market information allows us to find the best solutions for cash flow problems in a way that benefits everyone. It also means that our clients can create better relation-ships with their customers and significantly improve their results because we help them with prospecting and segmenting their markets, lowering their credit losses, and ensuring that they lose fewer customers.

 

Finance education for young people

Another way for us to help build a sound economy is to educate people. A clear trend has emerged in many European countries in recent years where more and more, younger and younger people are getting into financial difficulties because of too much debt.

Teaching young people to manage their personal finances and have healthy payment behavior is something we prioritize at Intrum Justitia. Some examples

  • In Finland Intrum Justitia sets up information tents every summer in central Helsinki and Tammerfors to educate Finnish consumers about the consequences of late payments.
  • In Switzerland Intrum Justitia has, for several years now, arranged the Swiss School Award, a competition for schoolchildren and classes on the theme of managing money. Students as well as teachers and businesses throughout Switzerland are involved in the project.
  • In 2010 Intrum Justitia launched a university partnership in Belgium to increase awareness about and interest in credit management.


Intrum Justitia has been visiting schools in several countries and informing students about the best way to manage their personal finances and avoid debt traps.